EXPERIMENTAL FAQ LIBRARY

ALL YOUR QUESTIONS, ANSWERED

General

What are the ticket prices?

  • 18 and above Players - £24 per person for a group of 2.
  • £20 per person for groups of 3 or more.
  • 17 and under Players - £18 per person.

ALL groups must be accompanied by at least one paying adult (18 or older).

How many people can participate?

We recommend team sizes of 2-6 people per room.

We do have Leamington’s only head to head escape game (Diamond Duel), which means up to 12 people may be able to participate simultaneously for the same escape mission, albeit split into 2 opposing teams.

You can book all 3 of our escape games, making a total of 18 players all told.

Is there an age limit?

We advise that you be 12+ to participate in our escape room games due to some complex themes.

We strictly require that anyone under 14 needs to be accompanied by a responsible adult over the age of 18 in our rooms.

We warmly welcome families with younger children, but please contact us if you're unsure.

Am I locked in?

The door will be locked during the game but you are free to leave at any point.

If you do choose to leave, though, we cannot restart the game for you and no refund will be given in this instance.

Are we wheelchair accessible?

Sorry!

We are currently unable to accommodate wheelchairs as our facility is on the top floor of the building.

In-game

Am I locked in?

The door will be locked during the game, but you are free to leave at any point. no refund will be given in this instance.

What if I get claustrophobic/scared?

You are always observed by a Games Master, and they will assist you if required. There is also a panic/door exit button for you to use in case of panic. However, this may void the game and no refund will be given.

I’m pregnant, can I still participate?

Some crawling and crouching may be required. If you are heavily pregnant, you may not enjoy the experience. We are also on the top floor of the facility. please bare that in mind.

What should I wear?

There are no special requirements. please wear what you find comfortable.

What time should we arrive?

We recommend that you arrive 10-15 minutes before your booking, so we can brief you before your session commences.

What if we are late?

If you are running late, please get in contact ASAP and let us know. If you are over 20 minutes late your session may be cancelled, and no refund given.

Are any special effects used in the game?

We use very mild light strobing and smoke effects in The Machine. please get in contact if you would like the smoke turned off.

Can we turn up and play under the influence of alcohol?

We can't stop you having a few drinks. We do not recommend participating in our experiments drunk.

We feel you would not get the full experience that you have paid for.

Experimental Escape reserves the right to refuse an experience to persons suspected of being highly under the influence of alcohol or drugs and will not tolerate violent or abusive behaviour.

No alcohol can be consumed on site.

Can we take pictures?

No. We do not allow photographs or videos to be taken inside our rooms due to the secretive aspect of our games.

Lockers with keys are provided in the briefing area for all your coats, bags and personal belongings.

We do take a team photo for you at the end of your experience to remember the occasion.

Pre-booking

How much is it?

Prices for adults 18+ is £24 per person for a group of 2, £20 per person for groups of 3 or more. Kids 17 and under is £18 per person. ALL groups must be accompanied by at least one paying adult.

How many people can participate?

We recommend groups of 2-6 people per room, but it is possible to book for groups of up to 18 people on our booking page across our 3 rooms. (Book 2-12 players in our head to head Diamond Duel game)

Is there an age limit?

We advise that you be 12+ to participate in our escape room games due to some complex themes.

We strictly require that anyone under 14 needs to be accompanied by a responsible adult over the age of 18 in our rooms.

We warmly welcome families with younger children, but please contact us if you're unsure.

Can I leave a deposit?

Yes, we can take a small deposit to secure the booking. The amount of deposit will vary depending on how many rooms are in the transaction.

Deposits are non-refundable 48 hours prior to your booked session. We will only hold bookings for 4 days if a deposit is not paid. Your session will be cancelled automatically after the 4 days.

To leave a deposit, you will need to phone one of the team on: 01926 675432

Am I locked in?

The door will be locked during the game but you are free to leave at any point. no refund will be given in this instance.

Are we wheelchair accessible?

Unfortunately we can’t accommodate for wheelchairs as our facility is on the top floor of the building.

Where are we?

We are located at 69 Warwick Street CV32 4RQ, in Leamington Spa. In the doorway between Shoe Zone and Coffee#1.

Where can we park?

Leamington has ample parking. Our closest car park is Chandos Street car park located only 3 mins walk away from our front door.

When are we open?

We are open 10am-10pm 7 days a week.

Gift

How much are gift vouchers?

You can buy one of our gift vouchers for the total cost of 2, 3, 4, 5 and 6 player teams.

You can also purchase vouchers for £20 and £30 towards their escape.

Do the vouchers have any restrictions?

No, our vouchers are valid for any game, time and day of their choosing.

Do the vouchers have an expiry date?

Yes, vouchers expire 2 years after purchase.

Can I use multiple vouchers in one transaction?

Yes, you can.

How do I receive my voucher?

All of our vouchers are sent electronically, and contain a unique voucher code.

Can I have a physical voucher?

Yes, you can!

We will post a voucher to you or the recipient in a custom envelope for £1 extra.

You must select the printed and posted option in the drop down list. Please ensure that you take extra care when filling out the delivery address. You will also receive a copy of the voucher code via email after purchase.

Social Escape

What is social escape?

We love to showcase our latest, innovative puzzles to our customers in a social and relaxed environment.

Enjoy some excellent food and drink offers at Cellar Club Leamington Spa while you enjoy exploring our newest concepts.

Even relax with some board games with your friends or fellow social escapers. Every alternate Tuesday!

Where/when is social escape?

We are very lucky to have Cellar Club Leamington (7, The Parade) as partners in social escape.

Enjoy their fine selection of food and drink offers when attending as guests of Experimental Escape.

Our events occur every alternate Tuesday from 5pm. Please visit our social escape page for the countdown to our next event.

Do I need to bring friends?

No, you can, but a big part of Social escape is meeting new people and sharing your love for puzzles and games.

We encourage heading down and meeting our lovely team and fellow escapers.

Can I bring my own games?

Of course, Come down and relax!

Team Building

How many people can play at once?

Our facility can hold up to 18 players at once across our 3 rooms. Each room has a maximum capacity of 6 players. Please get in touch if you would look to book our venue.

Do you offer any hospitality packages?

Yes, we have good relations with a few local restaurants that can accommodate pre, during and post-game.

Please get in touch and we can arrange custom packages for you.

Can I leave a deposit?

Yes, we can take a small deposit to secure the booking. The amount of deposit will vary depending on how many rooms are in the transaction.

Deposits are non-refundable 48 hours prior to your booked session.

We will only hold bookings for 4 days if a deposit is not paid. Your session will be cancelled automatically after the 4 days.

To leave a deposit, you will need to phone one of the team on: 01926 675432

Birthdays

Do you offer food?

We are lucky to have a great selection of eating establishments around our venue. Food packages can be arranged for you. Please call 01926 675432 to get a quote.

What is your maximum capacity?

The maximum capacity over our 3 rooms is 18 people (6 in each game room).

Is there an age limit?

We allow players from ages 8+ into our rooms. However, any player under the age of 18 needs to be accompanied by a paying adult aged 18+ in the game rooms.

Do you offer any extras?

We don’t offer any extras as standard, but please get in touch and see how we can help make the occasion that little bit more special. We are always up for setting up surprises.

Can I leave a deposit?

Yes, we can take a small deposit to secure the booking. The amount of deposit will vary depending on how many rooms are in the transaction.

Deposits are non-refundable 48 hours prior to your booked session.

We will only hold bookings for 4 days if a deposit is not paid. Your session will be cancelled automatically after the 4 days.

To leave a deposit, you will need to phone one of the team on: 01926 675432.

Stag / Hens

Do you offer food?

We are lucky to have a great selection of eating establishments around our venue. Food packages can be arranged for you. Please call 01926 675432 to get a quote.

What is your maximum capacity?

The maximum capacity over our 3 rooms is 18 people (6 in each game room).

Do you offer any extras?

We don’t offer any extras as standard, but please get in touch and see how we can help make the occasion that little bit more special. We are always up for setting up surprises.

Can I leave a deposit?

Yes, we can take a small deposit to secure the booking. The amount of deposit will vary depending on how many rooms are in the transaction.

Deposits are non-refundable 48 hours prior to your booked session.

We will only hold bookings for 4 days if a deposit is not paid. Your session will be cancelled automatically after the 4 days.

To leave a deposit, you will need to phone one of the team on: 01926 675432.

ARE YOU READY TO START YOUR ADVENTURE?

YOU ARE ONE STEP CLOSER TO AN AWSOME EVENT